You will receive a "Welcome email" on your registered email ID once your account is converted to Kotak Securities Neo.
On the same day, we will also send the "Nest Installation Link" to you along with the instructions to download Nest and get started immediately. For installation details, refer instructions here
If you haven't received the email, please get in touch with us on 1-800-209-9191 anytime from Mon to Sat between 9 AM to 6 PM.